Terms of service

Welcome to Pyramid Cigars! These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to comply with these Terms. Please read them carefully.

1. Account Creation:

   • You must be at least 21 years old to create an account and make purchases on our website.
   • You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

2. Product Information:

   • We strive to provide accurate and up-to-date product information on our website. However, we do not warrant that the product descriptions, images, pricing, or other content on our site are complete, reliable, current, or error-free.
   • We reserve the right to modify or discontinue any product at any time without prior notice.

3. Ordering and Payment:

   • By placing an order, you represent that you are legally authorized to make the purchase using the payment method selected.
   • All prices displayed on our website are in USD and exclude applicable taxes and shipping fees, which will be calculated at checkout.
   • We accept various payment methods, and all payments are processed securely. However, we do not store any payment card information on our servers.

4. Shipping and Delivery:

   • We strive to process and ship orders promptly. However, shipping times may vary depending on the destination and other factors beyond our control.
   • You are responsible for providing accurate shipping information. We are not liable for any delays or delivery issues resulting from incorrect or incomplete information provided by you.

5. Returns and Refunds:

   • Due to the nature of our products, all sales are final. We do not accept returns or offer refunds unless the products are damaged or defective upon arrival.
   • If you receive damaged or defective items, please contact our customer support within 48 hours of delivery to initiate a return or refund process.

6. Intellectual Property:

   • All content on our website, including but not limited to text, images, logos, and trademarks, is protected by intellectual property rights and is owned or licensed by Pyramid Cigars.
   • You may not use, reproduce, modify, or distribute any content from our website without prior written consent.

7. Disclaimer of Liability:

   • We strive to provide accurate and reliable information, but we make no representations or warranties regarding the completeness, accuracy, reliability, or availability of our website or the content provided.
   • In no event shall Pyramid Cigars or its affiliates be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products.

8. Governing Law and Jurisdiction:

   • These Terms are governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in [Jurisdiction].

9. Changes to the Terms:

   • We reserve the right to update or modify these Terms at any time without prior notice. The updated Terms will be effective immediately upon posting on our website. Your continued use of our website after any modifications constitute your acceptance of the updated Terms.

If you have any questions or concerns regarding our Terms of Service, please contact us at [email protected] We are committed to providing excellent customer service and addressing any issues promptly.

Last updated: 5/16/2023